INFO: MobileImage Release Notes

General Notes

PLEASE NOTE: The notes are for the Kofax Mobile Capture SDK .. which the Atalasoft MobileImage supports only a subset.. there are features mentioned in release notes that do not apply to the Atalasoft MobileImage version.. such as anything to do with on device extraction.

Mobile SDK: Atalasoft MobileImage Release Notes3.7.0

December 13, 2021

Coming Soon

Mobile SDK: Atalasoft MobileImage Release Notes 3.6.0

October 8, 2020 Atalasoft General

About this release

Atalasoft regularly updates the Atalasoft Support site with the latest information about Atalasoft products.

Use the tools that Atalasoft provides for researching and identifying issues. For example, use the Atalasoft Support site to search for answers about messages, keywords, and product issues. To access the Atalasoft Support page, go to www.atalasoft.com/support, where you can find a variety of resources and contact information.

Use these tools to find answers to questions that you have, to learn about new functionality, and to research possible solutions to current issues.

New features

The following features were added for this release:

NFC support

The Atalasoft Mobile SDK supports using NFC and Basic Access Control to read data from passports.

This feature is supported on the following devices:

  • iOS: iPhone 7 and newer devices running iOS 13 or later that support ISO 14443 tag reading .
  • Android: Modern devices with NFC support.

4K support for HTML5

The HTML5 SDK includes new APIs in KfxWebSDK.Capture to support 4K resolution

Update to minimum Android SDK version

Android SDK version 19 is now the minimum version supported.

Atalasoft PhoneGap Plugin updates

Atalasoft PhoneGap Plugin adds the following features:

  • Improved manual cropping on Image Processor Configuration.
  • New Image Captured Event Listener to replace deprecated Image Captured Listener.
  • Tilted Captured Experience for Fixed Aspect Ratio Capture Experience and Document Capture Experience.
  • Improvements to Glare Remover.
  • Add option for legacy blur detection to Quick Analysis Settings.
  • Listeners for ODE Custom Acquire License.

Deprecated features

The following features were deprecated for this release.

Deprecated Atalasoft PhoneGap Plugin APIs

Image Captured Listener has been deprecated and replaced with Image Captured Event Listener. If both listeners are used, Image Captured Event Listener is treated as primary and receives new images.

Known issues

This section contains information about potential problems that you could encounter while using the SDK. Workarounds are provided as applicable.

Permission denied error with Android 10 devices

1538180: When using a Atalasoft Mobile Demo application on Android 10 devices, the following error occurs after capturing images: 

FileNotFoundException EACCES (Permission denied)

Workaround: Add the following to the manifest within the application tags: 

android:requestLegacyExternalStorage="true"

HTML5 Advanced Capture support for iOS 11 devices

1509976: HTML5 Advanced Capture does not work on iOS 11 devices. The native camera capture is used instead.

Workaround: Update the iOS version on the device to use HTML5 Advanced Capture

On-device extraction fails using custom cache provider

1267338: When performing on-device extraction with a custom cache provider, extraction fails with "Internal OCR error." The same image processes successfully with local and server providers.

NOTICE: On-Device extraction is not supported in the Atalasoft branded MobileImage SDK.

HTML5 Onboarding app do not make the camera shutter sound with iOS 12.2

1255559: When using the HTML5 Onboarding app, a camera shutter sound is made when capturing an image with the device's camera. This does not occur on Apple devices with iOS 12.2

Workaround: Move to newer iOS version

Honor devices capture blurry passports in video mode

1179662: When capturing passport images on Honor devices in video mode, the images are blurry in most attempts. This prevents data from being extracted. This error was detect with Android OS 7.x.

Workaround: Capture passport images in still camera mode.

HTML5 Onboarding app Camera fails on Asus Zenfone 2E device in WeChat browser

1133231: The Onboarding app crashes when the user sends an image for extraction because native camera is not able to send the captured image

Affected platforms and/or known devices:

  • HTML5
  • Android in WeChat browser

In Pixel C devices, users can capture documents if device is not steady

1130895: In Google Pixel C tablets, user can capture documents even though the device is not held steady during image capture. This is because device sensors appear to lag.

Affected platforms and/or devices:

  • Android

In Vivo 1609, captured images appear black when the torch is turned on

1130310: The captured images from capture controller will be turned black when torch is on.

Affected platforms and/or devices:

  • Android

LG G3 only captures if the device is tilted

1109626: User can only capture images if device is slightly tilted because of focus issues in this device.

Affected platforms and/or devices:

  • Android

SDK Guidance messages are not appearing

1106451: There are open issues with Chrome 64.0.3282.137 that cause incompatibility with the HTML advanced capture feature.

Affected platforms and/or known devices:

  • HTML5
  • Android with Chrome version 64.0.3282.137.

Workaround: We recommend to use native capture on Chrome version 64.0.3282.137 and higher until this issue is resolved in Chrome.

Crash withCaptureExperience and ImageCaptureView.addOnImageCapturedListener()

891187: If an application uses ImageCapturedListener (via ImageCaptureView.addOnImageCapturedListener()) along with the CaptureExperience API the application may crash due to a race condition. In some cases the CaptureExperience API and the application's listener process the same event in parallel. If the CaptureExperience happens to first there is no problem. But if the application listener happens to be first and then quickly clears the captured image bitmap, the application will crash.

Affected platforms and/or devices:

  • Android

Workaround: If possible, ensure the Capture Experience is first.

MICR detection regression for PNG type

798960: Using the PNG file format with checks may lower the ability to detect MICRs on the check front

Affected platforms and/or devices:

  • iOS

Workaround: Use JPG for the front images of checks.

ImageProcessor crashes with color TIFF files

722209: When trying to process a color TIFF file, the ImpageProcessor crashes when the host device is running iOS 10 and iOS 10.0.1. iOS versions 10.2.0 and newer do not exhibit this issue.

Affected platforms and/or devices:

  • Atalasoft Mobile SDK

Workaround: Avoid using color TIFF files.

Compiling issues when integrating CocoaPods

750473: When integrating the Atalasoft Mobile SDK with CocoaPods (v1.0.1 or newer), the code will not compile, as it can't resolve some SDK header files.

Or, when integrating the Atalasoft Mobile SDK with CocoaPods, the code will not compile, and reports validation errors related to the Atalasoft Mobile on a POD that doesn't even use the SDK

Workaround for the header files issue:

This can be a problem when the main project does not use the SDK framework, only a specific POD. In this case, assuming that this specific POD contains MobileSDK at the following path: 

/<POD_ROOT>/<POD_NAME>/Frameworks/MobileSDK.framework

, the podspec file of that POD needs to be adjusted using the HEADER_SEARCH_PATH, to resolve the framework files correctly.

For example: 

s.xcconfig = {'CLANG_ALLOW_NON_MODULAR_INCLUDES_IN_FRAMEWORK_MODULES' => 'YES',
'HEADER_SEARCH_PATHS' => "#{Shellwords.escape(File.join(File.dirname(__FILE__),
'<POD_NAME> /Frameworks/MobileSDK.framework/Headers')) + '
${PODS_ROOT}/<POD_NAME>/<POD_NAME>/Frameworks/MobileSDK.framework/Headers
${PODS_ROOT}/../

Workaround 2 for the header files issue:

When having multiple PODs referencing each other, this can be a problem. The POD header files, referencing the mobile framework, should be private header files. If those header files are public, and another POD is referencing them, the Mobile SDK framework should be copied into that POD as well

Mobile ID images not properly cropped

689797: Some ID images are not cropped properly. Such images tend to be low contrast images, or images on backgrounds with noticeable noise.

Affected platforms and/or devices:

  • HTML

Workaround: Ensure that images have good contrast and low noise

Processed image is inappropriately deskewed

608615: The processed image is deskewed even though auto deskew is disabled when auto rotate is enabled. If you are going to use auto rotate it is recommended that you enable deskew.

Affected platforms and/or devices:

  • iOS

Workaround: None.

Flash keeps cycling on/off every second

607732: On some devices, the flash keeps cycling on and off every second before the image is captured. For these devices, the flash is being used to aid auto-focus and, depending on the diver, may be normal behavior. See the Android Developer guide for details.

Affected platforms and/or devices:

  • Android

Workaround: None.

checkCaptureExperience should not be used in image mode

591091: The SDK doesn't allow an application to set the preview resolution. Because of this, on certain devices, if the checkCaptureExperice is used in image mode, the captured images are cut off. This occurs even though the default resolution for captured images is higher than 1080p, because the preview resolution is too low.

Affected platforms and/or devices:

  • Android

Workaround: Always use the checkCaptureExperience in video mode

Captured image is cropped

564331: When using the ImageCaptureView, the captured image is cropped. This is seen only in image capture mode and not video capture. This happens with the following image resolutions: 2048x1536 and 2592x1944 (default).

Affected platforms and/or devices:

  • Android
  • Lenovo Vibe Z2 Pro

Workaround: Change to a different resolution.

Check detector returns bounds rotated 90 degrees

556995: When passing in a portrait image, bounds come back in landscape. These bounds should be transformed back into portrait before they are returned.

Affected platforms and/or devices:

  • Android

Workaround: None

CheckCaptureExperience does not work if the landscape view is landscape left

559425: The CheckCaptureExperience works (gives correct guidance) in portrait orientation as well as "landscape right" orientation. If it is in "landscape left" orientation, it will give you the wrong guidance. Android devices display upside down CaptureMessages.

Affected platforms and/or devices:

  • Android
  • iOS

Workaround: None

CheckDetector only works with landscape bitmaps

557910: The CheckDetector class only works when passed a landscape-oriented bitmap. With portraitoriented bitmaps, you either get back a null result, or occasionally a sig 11 crash

Affected platforms and/or devices:

  • Android

Workaround: Use only landscape-oriented bitmaps with the CheckDetector. If necessary, you can try manually rotating the image

PostNet bar code search is slower than other bar code symbologies

370107: Depending on the device and the bar codes being read, search times will vary but will in general be up to 10 times slower when searching for the same number of PostNet symbologies as when searching for another symbology

Affected platforms and/or devices:

  • All

Workaround: None

Camera feed upside down on landscape tablets

306611: Some tablets (those which are designed such that landscape mode is the natural orientation) may exhibit a problem where the camera view appears inverted in the tablet screen.

This occurs when rapidly rotating the device 180 degrees one or more times.

Affected platforms and/or devices:

  • Android
  • Asus Transformer
  • Galaxy Tab 10.1
  • Nexus 10
  • Possibly others

Workaround: When rotating the tablet, pause for a few moments every 90 degrees. Alternatively, disable the auto-rotate screen option.

Mobile SDK: Atalasoft MobileImage Release Notes 3.5.0.4

April 24th, 2020

Issues resolved in this Fix Pack

  • 1407508 - ImageProcessing API breaks/crashes with all 32-bit devices on Android

Mobile SDK: Atalasoft MobileImage Release Notes 3.5.0.3

March 11th, 2020

Issues resolved in this Fix Pack

  • 1379074 - Orientation problem landscape portrait of document rectangle on different devices
  • 1372364 - Implement Alternative Liveness Check Capabilities.

Mobile SDK: Atalasoft MobileImage Release Notes 3.5.0.2

Nov 28th, 2019

Issues resolved in this Fix Pack

  • Kofax Mobile SDK now supports all language accents for Talkback
  • Provided support for bitcode in iOS
  • Provided support to get ODE licenses for iOS 13.x
  • Provided support for Old-Style JPEG compression
  • Provided support to login for iOS 13.x when app is built with Xcode 11.0 or above.

Mobile SDK: Atalasoft MobileImage Release Notes 3.5.0.1

Aug 1st, 2019

Issues resolved in this Fix Pack

  • Kofax Mobile SDK now exposes the glare APIs for the Document capture experience
  • A new API introduced to set the Glare Threshold in the criteria holder.
  • A new API introduced to get the Glare Threshold in the criteria holder.
  • A new API introduced to get the default Glare Threshold in the criteria holder.
  • Now tilt capture experience happens based on the orientation of tilt up capture message.

Known Issues in this Fix Pack

  • On Some iOS versions safari doesn't allow Full HD(1080p) resolution so that we get HD(720p) resolution images.If we pass HD resolution images for authentication when AutoCropVerification is on then we don't get Selfie Headshot(when authentication result is attention).In order to get the Selfie Headshot we have to use the Standard Capture(Native Camera).
  • Bug 1398550:HTML5 On Boarding Sample app(iOS)- Selfie Headshot is not displayed when authentication result is attention.

Mobile SDK: Atalasoft MobileImage Release Notes 3.4.0

December 31, 2018 Atalasoft General

About this release

Atalasoft regularly updates the Atalasoft Support site with the latest information about Atalasoft products.

Use the tools that Atalasoft provides for researching and identifying issues. For example, use the Atalasoft Support site to search for answers about messages, keywords, and product issues. To access the Atalasoft Support page, go to www.atalasoft.com/support, where you can find a variety of resources and contact information.

Use these tools to find answers to questions that you have, to learn about new functionality, and to research possible solutions to current issues.

Version Information

The build number for Mobile SDK is 3.4.0.0.0.514, which appears in the versions.txt file included in the delivered product.

New Features

The following features were added for this release:

  • Improved blur detection.
  • HTML5 iOS Advanced Capture: Now available in iOS 11 and later. As with Android, iOS now enables documents to be captured automatically with proper guidance messages.
  • HTML5 Selfie Capture Experience: Now assists with taking selfies automatically. After identifying the face, selfie capture experience guides user to move the face to center or near the camera. The eye blink is detected to identify the liveliness and selfie is captured automatically.
  • Quick Extractor: A new API to extract either bar code or MRZ data, and a face image from the ID documents. This approach works faster than On-Device Extractor and does not require models, but it is only suitable when all the data the user is interested in is stored in bar code or MRZ.

Diagnostic information on image capture screen

You can now display diagnostic information on the image capture, which includes the following:

  • If the image is focused.
  • Stability status, including value and threshold.
  • Camera resolution.
  • If the camera is level.
  • Pitch and roll, including the threshold for each.

PhoneGap support enhancements

PhoneGap support enhancements

  • Functions are now available to access the XVRS image processing API.
  • Cordova 8.0 is now supported.

Deprecated features

The following features were deprecated for this release.

  • For the KfxWebSDK image processor, autoCrop has been deprecated.
Posted 5 Years Ago, Updated 4 Years Ago
https://www.atalasoft.com/kb2/KB/50373/INFO-MobileImage-Release-Notes