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Atalasoft is currently aware of an issue with our case system where replies containing more than 4000 characters appear as if they have been posted but are not being delivered to us. If you experience an issue where you made a longer note/reply in a support case and we never got back to you, please consider attaching the long content as a text file attachment to the case and reply with a short note indicating you had made a longer reply we may not have seen. We are actively working on this issue

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Customers using PDF Reader capabilities on version 10.7 or prior should read this important notice: Changes to PDF Rendering Library (Foxit to PdfIum)

 

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Atalasoft impacted us in two ways. First, DotImage gave us the tools we needed to view and annotate images and it fit perfectly into our architecture. Second, support has been excellent. With excellent support we have been able to quickly respond to our customer’s needs.

Sr. Developer, eDiscovery & Data Processing Company

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